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When you order items from pradavp.com you are entering into a contract, please take the time to read these terms and conditions which refer to the use of this website. By purchasing from Us (pradavp.com) you are agreeing with the terms of sale, if you do not agree with these conditions please do not use this website.

Buying online with pradavp.com

The website is easy to use and regularly updated. Stock is monitored through the site so items offered for sale are goods available to buy. On the rare occasion that Goods become unavailable to Us, We will not be liable for any inconvenience caused. You will be notified of such unavailability within 24 hours of placing Your Order.

Please see Delivery Services for payment charges and despatch information.

Our working hours are between 9am and 5pm Monday to Friday. Outside of these hours you can contact us through the e-mail provided at our site, we also have a helpdesk facility where you can submit a ticket, we aim to respond within 24 hours although this may be longer at weekends and national holidays.
If for any reason You wish to return Goods to Us please us the address below. Please also see conditions relating to the return of Goods below.

Indakit, S.L

c/ Roble, 94

P.I. Nicomedes Garcia

40140 Valverde del Majano (Segovia) - SPAIN

The legal terms you should agree to put an order in our site:

1. DEFINITIONS

1.1 'Us', 'We' refers to Indakit S.L., registered in Spain and selling goods on-line through its tradenames Prada Vehicle Protection and / or www.pradavp.com
1.2 'You', 'your', 'buyer', refers to the consumer purchasing from this website or the person browsing the website.
1.3 'Website', 'this site', refers to pradavp.com
1.4 'Goods' refers to items offered for sale on the above mentioned website
1.5 'Conditions' refers to this set of terms and conditions.
1.6 'Order' refers to Goods you pledge to buy after going through the online checkout process.

2.0: FORMATION OF CONTRACT

2.1 By ordering from Us You are deemed as entering into a contract with Us. As part of this process You will be given the opportunity to check the contents of Your order and correct any errors. Once Your Order has been despatched any mistakes cannot be rectified. When You have completed the online checkout process this will detail the content of Your Order and give You a unique Order number, it’s advised that you keep this number safe and use it when corresponding with Us.   
2.2 All Goods are subject to availability.
2.3 We can refuse Your Order if:
- Payment is not authorised.
- Goods become unavailable.
- If You do not meet the eligibility criteria set out in these Conditions.
- That We believe there are reasonable grounds for refusing an Order.

3.0. PRICE & DELIVERY

3.1 Prices advertised are in EURO and inclusive of all taxes and VAT (where applicable). You are responsible for ensuring that all credit and debit card details are correct and that You are using the card in good faith.
3.2 We do ship worldwide, You will be responsible for all costs, taxes and duties incurred in countries outside de European Union.
3.3 You will be notified when Your Order has been despatched. We aim to despatch Goods on the next working day from receiving your Order.
3.4 Goods will be sent by a private courier.
3.5 Delivery times are issued in good faith and are not legally binding. We will not be responsible for any inconvenience arising through delay or loss caused by delivery.
3.5 Delivery charges are set out in the Delivery Services section of this site. Charges are based on the address that You supply. Once an Order has been despatched We are not responsible for any changes to addresses.
3.6 A signature is required as proof of delivery. Once Goods are delivered to You, they become Your property. We are not liable for any loss or damage to Goods once they have been delivered to You. On receipt of Goods You must check against the inventory provided. You must inform Us of any missing items within 24 hours. After this time no liability will be assumed by Us.
3.7 If after 7 days of confirmation of Your Order You haven’t received Your Goods, You must notify us immediately.
3.8 Goods must be used for the purpose for which they are intended. We will not be responsible for any injury or damage caused by the misuse of Goods.
3.9 If Goods are damaged or faulty You must inform Us within 3 working days. Damage or faults after this time will be deemed as Your responsibility. Electrical items will be guaranteed under a manufacturers warranty.   
3.10 We reserve the right to change and amend prices at any time. You will pay the amount specified at the time of the checkout process.
3.11 Prices exclude delivery charges.

4.0 CANCELLATION & RETURNS

4.1 If You wish to cancel Your Order: Before despatch You must notify Us as soon as possible by emailing us or calling us by phone, please quote Your Order number in all correspondence. If Goods have already been despatched: You must return them within 7 working days of receipt to:


Indakit, S.L

c/ Roble, 94

P.I. Nicomedes Garcia

40140 Valverde del Majano (Segovia) - SPAIN

4.2 If You wish to return Goods for any reason You must notify us by the methods in condition 4.1 stating the reason within 7 days from the date of the order.
4.3 You are free to return Goods for a refund or exchange if they are unused and in their sealed state and are suitable for re-sale and within 7 days of receipt. You will be refunded for the price of the Goods only. Return postage costs will be met by You. Refunds and exchanges will only be authorised once these conditions have been met and we have received the Goods. You are advised to obtain proof of posting and insurance when returning Goods as they will be Your responsibility until they are received by Us.
4.4 Your Statutory Rights are not affected.
Items that are faulty please see section 11

5.0 WEBSITE AND COPYRIGHT

5.1 All images, content, text and any aspect that forms part or a whole of this website is under copyright. Copying, reproduction and defamation of the site is strictly prohibited.
5.2 The site is available to be downloaded for your personal use only. Any wish to use part or a whole of this site must be granted permission.
5.3 We aim for this website to be available for 24 hours a day. However, if for any reason out of our control the website is unavailable (maintenance and third party hosting) we will not be liable for such unavailability.
5.4 For any time that the website will be suspended by Us, notice will be given in advance. This will include suspension dates and order cut off points.
5.5 We reserve the right to exclude persons who deform or mistreat this website including any of the contents, imagery including logo and text, or who post or transmit offensive material and/or imagery via this website. 
5.6 All rights are reserved.

6.0 FORCE MAJEURE
6.1 We will not be responsible for:
- Any failure to deliver goods, or
- Any delay in delivering goods to you,
the cause of which is due to circumstances beyond our reasonable control.

7.0 GOVERNING LAW AND JURISDICTION
This agreement will be governed and construed in accordance with Spanish Law and the Courts of Segovia.

8.0 MISCELLANEOUS

8.1 We will not be liable for any loss or damage caused by using or downloading this site.
8.2 We will not be liable or responsible for any loss or damage caused by visiting third party sites that may be linked to this site, nor are We liable or responsible for the content of third party sites.
8.3 Please see our Privacy Policy regarding Your personal information.
8.4 Information that You post or transmit to or via this website is treated as non-confidential unless otherwise stated by You. As such We may post and/or advertise any such material, excluding any personal data, payment accounts, credit card numbers or any other personal or financial information.
8.5 If you would like to link to this website You must seek approval as further conditions apply.
8.6 Images and content are for illustrative purposes only and are subject to change without notice.
8.7 Information on this site is added in good faith, We will not be liable or responsible for any loss or damage caused by this information.
8.8 We may change and/or update these Conditions at any time and without notice. Please check these Conditions regularly for any changes.

9.0 Special Deals

9.1 Special deals refers to all promotional deals on pradavp.com including product of the week, deal of the week and deal of the day and are collectively known and referred to as Special Deals.
9.2 All Special Deals are subject to change and availability. Special deals can be revoked, ammended and stopped at the discretion of pradavp.com without notice and without compensation.
9.3 No cash alternative will be give for free items.
9.4 Free items will be awarded to orders that meet the qualifying minimum spend following any applied discounts (including loyalty points) and excluding postage and packaging charges.
9.5 Free items will be awarded as one per order unless stated otherwise.
9.6 Special Deals may be for a limited period and have beginning and end dates and times, these will be notified with the Special Deal.
 

10.00 Loyalty Points
10.1 pradavp.com could decide at any moment to set up a loyalty plan that could assign points to our customers. These points will have no cash value and are only redeemable at pradavp.com

10.2 At this moment, no loyalty points plan is set up

11.00 Faulty Items
Electrical Items

11.1 For electrical items that develop faults within 30 days of purchase, please, notify and return them to us. The item will be collected and replaced.
11.2 For faults that develop between 31 days and 12 months from the date of purchase, items must be returned to us. The item will be repaired, or if that is not possible, replaced. The cost of returning items will be met by the sender. If the fault is through misuse this warranty does not apply.

 For non-electrical items.
11.3 Products that develop faults within 30 days of the purchase date please, notify and return them to us. A replacement will be offered.
11.4 Faults that develop between 31 days and 12 months of purchase must be returned to us for repair or replacement. The cost of returning items will be met by the sender.
11.5 Items must be used fairly and for the purpose for which they are intended. Items that are damaged through misuse and/or incorrect storage will not be covered by warranty.  

 Pads for electrical machine polishers
11.6 Due to the nature of machine polishing, pads used for this purpose have a fault warranty of 3 months from the date of purchase.
11.7 Pads must be used for the purpose for which they are designed and any faults arising from misuse are not covered by warranty.
11.8 Fair use of pads includes- correct cleaning after use; no use of spurs or spurring; constant contact with paint surface during the operation of the machine; no over application of polish compounds; no overuse including correct replacement of pads in between job.

12.00 Cookies policy

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does Prada Vehicle Protection use?

There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Prada Vehicle Protection could uses all four categories of cookies on the Service. You can find out more about each cookie category below.

  1. Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.
  2. Performance Cookies. These cookies collect information about how you have used the Service, for example, information related to the unique username you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you have logged in so that we can serve you fresher content than a user who has never logged in. We also use cookies to track aggregate Service usage and experiment with new features and changes on the Service. The information collected is used to improve how the Service works.
  3. Functionality Cookies. These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you made an edit to an article on the Service while logged out, when you logged in or out, the state or history of Service tools you’ve used.
  4. Targeting Cookies. Prada Vehicle Protection, our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

How to control and delete cookies

You can allow, block or delete all cookies installed in your computer by changing your web browser options:

  • More information on Firefox click here
  • More information on Chrome click here.
  • More information on Explorer click here.
  • More information on Safari click here.
  • More information on Opera: Opera

Prada Vehicle Protection and www.pradavp.com are the tradenames for e-commerce of Indakit S.L. a registered company registered under the Código de Identificación Fiscal (CIF) and VAT number B-40194375, registered office Calle Roble, nº 94 in Valverde del Majano (Segovia) – Spain ZIP ES-40140. For correspondance, returns, orders and deliveries address to Indakit S.L., C/ Roble, 94 – 40140 Valverde del Majano (Segovia) – SPAIN.